Data Protection at MU Global Study

At MU Global Study, we understand the importance of protecting your personal information. As a premier consultancy firm guiding ambitious students towards world-class education in the UK, we are committed to maintaining the trust and confidence of our clients. This Data Protection page outlines how we collect, use, and safeguard your data, ensuring transparency and compliance with relevant data protection laws.

Our Commitment to Your Privacy

Your success starts here, and that includes protecting your privacy. We are dedicated to handling your personal information responsibly and securely, allowing you to focus on achieving your academic dreams in the UK.

Information We Collect

To effectively assist you with your UK study aspirations, we may collect the following types of information:

• Personal Identification Information: This includes your name, date of birth, nationality, passport details, and contact information (email address, phone number, and postal address).
• Educational Information: Details about your academic qualifications, transcripts, certificates, and language proficiency scores.
• Application Information: Information related to your university applications, including personal statements, references, and visa applications.
• Communication Information: Records of our correspondence with you, including emails, phone calls, and messages.
• Technical Information: Data collected through website cookies and analytics, such as IP addresses, browser type, and browsing patterns.

How We Use Your Information

We use your information for the following purposes:

• To provide our consultancy services, including assisting with university applications, visa processing, and pre-departure guidance.
• To communicate with you regarding your application status, updates, and relevant information.
• To improve our services and website functionality.
• To comply with legal and regulatory obligations.
• To send you relevant educational and marketing information, that you can opt out of at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:   

• Secure data storage and encryption.
• Restricted access to personal information.
• Regular security assessments and updates.

Data Sharing

We may share your information with the following parties:

• UK universities and educational institutions for application processing.
• Visa processing authorities and related agencies.
• Third-party service providers who assist us with our operations (e.g., IT support, data analytics).
• Legal authorities, if required by law.

We will only share your information with third parties who have agreed to comply with data protection regulations.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.   
  
   
• Right to Erasure: You can request that we delete your personal information, subject to legal limitations.  
  
   
• Right to Restriction of Processing: You can request that we restrict the processing of your personal information.
• Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.  
  
   
• Right to Object: You can object to the processing of your personal information for certain purposes, such as direct marketing.   
  
   
• Right to withdraw consent: If we are processing your data based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at:

Contact Information

• Email: info@muglobalstudy.com
• Phone: +8801339411408
• Address: 2nd Floor, House 27, Road 44, Gulshan 2, Dhaka-1212

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.   

Changes to This Policy

We may update this Data Protection policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.   

Let’s Make It Happen!

We are committed to protecting your privacy while helping you achieve your academic goals. Please contact us if you have any questions or concerns about our data protection practices.