Welcome to MU Global Study! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information to provide you with the best possible service in guiding you towards your educational goals in the UK. The types of information we may collect include:
- Personal Information:
- Name, address, email address, phone number, date of birth.
- Educational background, including transcripts, certificates, and test scores.
- Passport details and visa information.
- Financial information necessary for application processes.
- Usage Data:
- Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
- Cookies and similar tracking technologies (see our Cookie Policy below).
- Communication Data:
- Records of your communications with us, including emails, chat logs, and phone calls.
- Any information you provide when filling in forms on our website.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services:
- To process your applications to UK educational institutions.
- To provide personalized guidance and support throughout the application process.
- To assist with visa applications and related procedures.
- To Communicate with You:
- To respond to your inquiries and provide updates on your application status.
- To send you important information about our services and relevant opportunities.
- To send you marketing emails that you can opt out of at anytime.
- To Improve Our Services:
- To analyze website usage and trends to enhance user experience.
- To conduct research and development to improve our services.
- To ensure the security of our website and services.
- To Comply with Legal Obligations:
- To comply with applicable laws and regulations.
- To respond to legal requests and prevent fraud.
3. Sharing Your Information
We may share your information with:
- Educational Institutions: To process your applications.
- Visa Authorities: To assist with visa applications.
- Third-Party Service Providers: To assist with website hosting, data analysis, and other services. We ensure these providers comply with data protection standards.
- Legal Authorities: When required by law or to protect our rights.
- With your consent: for any purpose disclosed to you.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal limitations.
- Restriction: You can request that we restrict the processing of your personal information.
- Portability: You can request to receive your personal information in a portable format.
- Objection: You can object to the processing of your personal information.
- Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.
To exercise these rights, please contact us using the contact information provided below.
7. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic.
- Types of Cookies:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver targeted advertisements.
- Managing Cookies: You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@muglobalstudy.com
+8801339411408
2nd Floor, House 27, Road 44, Gulshan 2, Dhaka-1212
By using our website and services, you consent to the terms of this Privacy Policy.
